All waiters were friendly and helpful The Manager Chane was exceptional in her friendliness, helpful and input regarding downloading the App to earn loyalty points and also giving me feedback on the makeover of the branch in Claremont An excellent experience Thank to all and especially Chane 😊

Great service and lovely atmosphere ✨ I love the iced vanilla matcha!

My daughter and I had a stunning lunch at Bootleggers Canal Walk. Our waitress deserves a 5 star rating. Thank you Monde!!

Service was amazing! Everyone was very friendly and the atmosphere was great. Thank you Monde you were so kind and helpful.

Louise is a great waitress with excellent service. She is efficient in her service, how she handles customers and how she interacts with us as a whole. She is very friendly and is open to hearing feedback or suggestions rather about food. I hope that you are served by her on your next visit or rather, I’d suggest you request her. Monde is also a very friendly waitress and very efficient in her service and etiquette when it comes to dealing with new customers. They both have vibrant personalities and it makes the experience so much more worthwhile and enjoyable.

Hi i am a loyal bootlegger customer, but the branch inside canal tends to always have excuses as to why the food takes forever to come to the table, the one waiter told me she can’t understand why everyone comes at the same time, mind you its around lunch time or when there is a rush hour. I asked if there why dont they get more cooks and she gave me the same irrelevant explanation. You have a restaurant that has so many tables but you cant get food out for all the customers in a short i of time. I cant count how many times i was told i wont be able to be seated because the cook wont be able to keep up. My complaint is not complain about the cook, but please hire more help to assist whoever is working in the kitchen. We were literally turned away several times i cant even count. And please tell some of your staff memebers not to go back and forth with customers about the time we want to go to a restaurant and be served in less than a hour. I was a bit annoyed with her attitude. None of the other waiters were ever like this at any bootlegger ive ever been to. Please get more help in the kitchen around breakfast and lunch times

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