Dear Bootlegger HQ - I wish I could sing Cindy's praises loudly enough! I am emailing you to ensure that you are fully aware of what an outstanding manager she is. Yet again my experience last week at Bootlegger Grayston was exemplary (both in terms of service and food quality). I do hope you let her know this and I do hope that her outstanding commitment to customer service, customer satisfaction is recognised. Thank you Helen Burt

1. Warm, memorable and personalised staff service 2. Fresh, tasty and reliably good food 3. Good coffee 4. Relaxed, stylish and welcoming atmosphere 5. Consistency that makes people want to return

It is very unusual for me to do 2 reviews back to back however I felt in this instance compelled to. Having had a great no bun burger and great service earlier this week I was hoping but not expecting to have the same experience a 2nd time around. From experience, many restaurants struggle to be consistent in thei service delivery and food quality. Well Bootlegger Grayston I can safely say is the exception to the rule! Arriving last night I was met with a big smile and warm welcome by William followed by Cindy immediately attending to my order in her usual efficient professional manner. A few minutes later I was out the door non bun chicken burger in hand. And may I say (!) the burger was every bit as delicious as the last time! If you are after mediocrity Bootlegger Grayston is not the place for you. But is you want consistent great service, consistent fresh great food then this is the place for you. Thank you Cindy and William for making my day!!

Thank you to Cindy for your excellent service last night and for my great (!!) no bun chicken burger (with normal chips ;) ) - one of my all time favourites! Service was quick and efficient and my 'burger' just outstanding. Thank you

Awesome food and friendly atmosphere 👌

Thank you Judy the assistant

I loved the place the atmosphere was greatly pleasing and refreshing had the best coffee@t Bongi loved the service extremely welcoming and pleasing

Thank you Judy ill see you again.

TK assisted us this morning and he was exceptional! He was so patient and so professional! Keep up the great work!

Thank you Bootleggers Grayston for your excellent service this evening and for my truly delicious exceptional chicken strips! This is why this Bootleggers is one of the best there is (and don't get me started on your delicious cheese cake :)!) I'll certainly be back for more